Investigation of student experiences with ChatGPT-supported online learning applications in higher education

Basit Öğe Kaydı
dc.authoridbalat, sener/0000-0002-9683-1778
dc.authoridYAVUZ, Mehmet/0000-0001-6218-232X
dc.authoridKayali, Bunyami/0000-0001-6419-9088
dc.contributor.authorKayali, Bunyami
dc.contributor.authorYavuz, Mehmet
dc.contributor.authorBalat, Sener
dc.contributor.authorCalisan, Mucahit
dc.date.accessioned2024-10-04T18:51:13Z
dc.date.available2024-10-04T18:51:13Z
dc.date.issued2023
dc.departmentBayburt Üniversitesien_US
dc.description.abstractThe purpose of this study was to determine university students' experiences with the use of ChatGPT in online courses. The sample consisted of 84 associate degree students from a state university in Turkey. A multi-method approach was used in the study. Although quantitative data were collected using the Chatbot Usability Scale, qualitative data were collected using a semi-structured interview form that we developed. The data were analysed using descriptive and content analysis methods. According to the findings, ChatGPT exhibits advantages such as a user-friendly interface and fast, concise, relevant responses. Moreover, emphasizing its contribution to the learning process, the information provided was sufficient and topic-oriented. The understandability of the chatbot's functions and the clarity of their communication were emphasized. However, there are disadvantages such as performance issues, frequency of errors and the risk of providing misleading information. Concerns have also been raised about the potential difficulties chatbots may face in ambiguous conversations and providing insufficient information on privacy issues. In conclusion, ChatGPT is recognised as a potentially valuable tool in education based on positive usability impressions; however, more research is needed for its safe use.Implications for practice or policy center dot Based on positive usability impressions, students and instructors can use ChatGPT to support educational activities.center dot ChatGPT can promote and enhance students' personalised learning experiences.center dot ChatGPT can be used in all higher education courses.center dot Users should be cautious about the accuracy and reliability of the answers provided by ChatGPT.center dot Decision-makers should take precautions against risks such as privacy, ethics, confidentiality and security that may arise from using artificial intelligence in education.en_US
dc.identifier.doi10.14742/ajet.8915
dc.identifier.endpage39en_US
dc.identifier.issn1449-3098
dc.identifier.issn1449-5554
dc.identifier.issue5en_US
dc.identifier.scopus2-s2.0-85184199144en_US
dc.identifier.scopusqualityQ1en_US
dc.identifier.startpage20en_US
dc.identifier.urihttps://doi.org/10.14742/ajet.8915
dc.identifier.urihttp://hdl.handle.net/20.500.12403/3433
dc.identifier.volume39en_US
dc.identifier.wosWOS:001132966400007en_US
dc.identifier.wosqualityQ1en_US
dc.indekslendigikaynakWeb of Scienceen_US
dc.indekslendigikaynakScopusen_US
dc.language.isoenen_US
dc.publisherAustralasian Soc Computers Learning Tertiary Education-Asciliteen_US
dc.relation.ispartofAustralasian Journal of Educational Technologyen_US
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanıen_US
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectartificial intelligenceen_US
dc.subjectchatbotsen_US
dc.subjectChatGPTen_US
dc.subjectonline learningen_US
dc.subjectstudent experienceen_US
dc.subjectusabilityen_US
dc.titleInvestigation of student experiences with ChatGPT-supported online learning applications in higher educationen_US
dc.typeArticleen_US

Dosyalar

Koleksiyon

WoS İndeksli Yayınlar Koleksiyonu
Scopus İndeksli Yayınlar Koleksiyonu