THE RELATIONSHIP BETWEEN EMOTIONAL INTELLIGENCE AND COMMUNICATION SKILLS: A META-ANALYSIS IN THE CASE OF TÜRKİYE
Küçük Resim Yok
Tarih
2025
Yazarlar
Dergi Başlığı
Dergi ISSN
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Yayıncı
Erişim Hakkı
info:eu-repo/semantics/openAccess
Özet
The aim and scope of this study is to examine the direct relationship between emotional intelligence and communication skills through articles published in national/international refereed journals and using empirical data obtained from samples focused on Türkiye. In order to reveal this relationship, the meta-analysis method was preferred with the help of the CMA program. As a result of the study, it was seen that twenty-five articles with correlation values had positive and significant relationships at a medium-high level (EB=-0.460, p<0.00). At the same time, it was seen that two studies among the empirical studies examined had negative and weak correlation levels. One of the basic questions in carrying out this research is to reveal the general picture of the analyzes made on the relationship between emotional intelligence and communication skills and to guide potential researchers who will conduct studies on the relevant topics in the future. Since meta-analysis studies include cumulative results, they will make a significant contribution to researchers who want to conduct empirical studies in both national and international literature. In addition, it is thought that if the relationships between emotional intelligence and communication skills are managed correctly by managers in the organization, positive results can be obtained and sustainable competitive advantage can be provided. In future studies, a more comprehensive evaluation can be made in terms of the antecedents or consequences of emotional intelligence and a more general framework can be presented with the help of the results of this study. In this way, the results of the study provide an original contribution to the literature both at the individual level and at the meta-analysis level.
Açıklama
Anahtar Kelimeler
Emotional intelligence, Communication skills, Meta-analysis.
Kaynak
Pamukkale Üniversitesi Sosyal Bilimler Enstitüsü Dergisi
WoS Q Değeri
Scopus Q Değeri
Cilt
Sayı
66
